Last Updated: 04/02/2025
At Ruby Smiles Dental Clinic, we are committed to protecting the privacy and confidentiality of your personal and sensitive personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in accordance with the Data Protection Act, 2019, of Kenya.
Types of Information Collected
- Personal Information: This includes your name, identification details, postal address, residential address, telephone/mobile number, age, sex, gender, and next of kin/family particulars.
- Sensitive Personal Information: This may include health status, genetic data, biometric data, marital status, family details, and other sensitive information relevant to your dental care.
Purpose of Data Collection
We collect your personal and sensitive personal information for the following purposes:
- To establish a legal relationship with you.
- To fulfill our contractual obligations in providing dental services.
- To comply with statutory requirements.
Use of Information
Your information is used for:
- Treatment: To provide you with appropriate dental care.
- Payment: To process payments for services rendered.
- Healthcare Operations: To manage our dental clinic efficiently and improve our services.
Disclosure of Information
We may disclose your information to:
- Healthcare professionals involved in your care.
- Public health agencies and authorities.
- Insurance companies related to your care.
- Third-party service providers (e.g., IT services, payment processors) under contractual obligations to maintain confidentiality.
Security Measures
We use commercially acceptable means to protect your data, ensuring it is stored securely and processed in accordance with Kenyan law.
Data Retention
Your personal and sensitive personal data will be stored following record retention requirements under our policies and applicable Kenyan laws.
Your Rights
You have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Object to the processing of your data.
- Request deletion of your data under certain conditions.
Changes to This Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page, and it is your responsibility to check for updates.